Commencement Update

Dear students, faculty, and staff,

In response to the COVID-19 situation and like many other colleges and universities nation-wide, City Colleges has made the difficult but necessary decision to transition our May 2nd Commencement ceremony for associate degree earners to a virtual celebration held in early summer.

We are committed to fully acknowledging our students outstanding accomplishments and are exploring the creative opportunities a virtual format will offer, including the chance to accommodate unlimited guests. A new date and more details will follow. If you have innovative ideas to contribute to making the virtual event our most special commencement ever, please send them to us at commencement@ccc.edu.

Students who have already purchased a cap and gown for the original ceremony will be issued a refund. We are working with Jostens now to establish a refund process and will be in touch with further directions.

Commencement is often the best time of the year for our students, faculty and staff — it certainly is our favorite season — but protecting the health and safety of our students, their loved ones, and our faculty and staff are our highest priorities at this time.

We are committed to our students — we know they can and will persist despite these challenging times and earn their college credential. We will honor their perseverance and success this summer.

Thank you,
Chancellor Juan Salgado & Provost Mark Potter

Loaner Laptop Program for Credit Students

City Colleges has a limited number of loaner laptops available for credit students to borrow for the remainder of the Spring 2020 semester at no cost.

Loaner laptops are for students who do NOT have other technology to do online classes at home and are available on a first-come, first-served basis.

To apply for a loaner laptop, please fill out the form at www.ccc.edu/loanerlaptop

 

Remote/Online Credit Classes Begin this Week — the week of March 23rd

Dear Students,

As challenging as this week has been, we have witnessed tremendous resilience and dedication by you and all your fellow students. City Colleges faculty and staff have been working over the past week to be ready to resume courses this Monday, March 23. All credit courses except those listed here will resume with remote instruction. The entire City Colleges team is committed to your success, and we want to ensure that you are ready to complete your courses this term.

Please read this email carefully so you know what to expect.

You can access your course(s) at Brightspace.ccc.edu, or from your student portal, or the Student Tools tab of www.ccc.edu. Be sure to check your class site early and often so that you don’t miss anything. If your instructor notices that you’re not checking in, they or an advisor might be reaching out to make sure you are keeping up with your course(s).

We want you to finish the semester strong, and we’re here to help you do that. Nearly all of our services are ready to be accessed online next week. Starting Monday, our CCC homepage, www.ccc.edu, Brightspace, and your student portal will have a link to access the following available services remotely:

• Advising
• Financial Aid
• Registrar’s Office
• Business Office
• Veterans Services
• Transfer Services
• Admissions
• Wellness Center
• Disability Access Center

We are working on making CCC tutoring centers available no later than Monday, March 30. Additional tutoring may be offered through your course in Brightspace.

Your instructor will provide guidance in Brightspace for how to access remote library resources.

Loaner laptops will soon be available.

• For students who already completed the technology survey, you only need to verify your shipping address and agree to the loaner terms – please look out for a separate email shortly.
• Students who have not yet completed the technology survey and need a computer should complete the survey ASAP. You will find the survey in your CCC email, sent from noreply@qemailserver.com. If you are unable to complete the survey online, you can call 773-COLLEGE at any time, leave a message, and a Call Center Representative will return your call during regular business hours (8am-6pm Mon-Thurs and 8am-5pm Fri) and submit your responses for you.

Every one of us in the CCC community is here to support you as you reengage in your coursework. Please do not hesitate to ask for help, whether you ask your instructors or one of the teams offering services mentioned above.

Sincerely,
Juan Salgado
Chancellor

Mark Potter
Provost

IMPORTANT: Summary of City Colleges Class & Operational Status

Students, Faculty and Staff:

To ensure there is no confusion, we would like to reiterate the following:

1. No classes will be held in-person through April 20th. No student services will be offered in-person through April 20th. With the exception of classes on pause, which can be found here, classes will be delivered remotely online. For classes on pause, an instructor will reach out to you with more information. Adult education classes (GED, ESL, adult basic education) remain on pause until March 30th, per the Illinois Community College Board. Most student services will be available remotely online, with more information to come.

2. With the exception of essential staff, no faculty or staff will be permitted to work on campus through, at least, April 20. Currently, essential staff has been identified as: engineers, janitors, security, IT personnel, mailroom/central stores personnel, accounts payable, treasury and other key administrators. Everyone else is working remotely.

3. Spring Break will be held the week of April 6th, as originally scheduled

Please continue to consult www.ccc.edu/coronavirus for updates. We look forward to starting remote credit classes this Monday.

Thank you,

Juan Salgado
Chancellor

Mark Potter
Provost

Protect your work and personal assets from hackers

Dear CCC Community:

Global events such as COVID-19 make all of us attractive targets for cybercriminals. Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes.

There has been a significant increase in phishing emails and new scams which are meant to take advantage of employees or students who are concerned about their health and safety during this challenging time.

City Colleges’ Office of Information Technology encourages individuals to remain vigilant and to take the following precautions:
• Do not give away your password to anybody! Our IT team can help you reset your password, but we shouldn’t know what it is.
• Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
• Do not click on unexpected links or attachments in email. If in doubt, before you click, forward those emails to infosec@ccc.edu to inquire if the message is legitimate.
• Use trusted sources—such as CCC’s website https://prepare.ccc.edu
Your IT support team, similar to other service providers like Microsoft, Apple or your bank, will not call or contact you unless you requested help.

Stay safe,
Jerrold
Jerrold Martin | Chief Information Officer
City Colleges of Chicago

Moving to Remote Learning Next Week: An Update from Chancellor Salgado & Provost Potter

Dear CCC Community:

We are working to move to remote learning next week.

Starting March 23rd, all credit classes, with the exception of lab and applied learning courses, will move to remote learning and will remain on remote delivery for the rest of the semester.

Lab and applied learning classes will be delivered remotely for the week of March 23rd, except for those that are listed here. Classes on this list remain on pause, and an instructor will reach out to students to discuss next steps. We ask students in lab courses to please check back daily for updates to this course list.

Faculty involved in remote learning will be working remotely. Other staff will receive further information pursuant to policies set forth for teleworking here.

Free adult education courses (GED, ESL, adult basic education) remain paused through March 30th. More information will be forthcoming for continuing education (non-credit) classes.

CCC faculty, staff and administrators are working diligently to be prepared for remote learning next week and we look forward to interacting with you through our technology tools.

For the latest CCC updates, keep checking your CCC email and www.ccc.edu/coronavirus. If you have general questions or comments, you can reach out to us via covid19@ccc.edu.

Thank you,

Juan Salgado
Chancellor

Mark Potter
Provost

Technology supports for students

Dear students,

As you know, City Colleges is planning a move to remote learning in response to the coronavirus situation.

In the meantime, below are some resources to help minimize the disruption to your education. You can also see these tools on our updated website: www.ccc.edu/coronavirus.

Technology needs survey
– It is essential that you complete the survey you were sent on Sunday, March 15th about your technology needs.
 The message was sent to your CCC student email with the subject: Important Message from City Colleges: Please tell us your technology needs
– It was sent from this email address: noreply@qemailserver.com

Loaner Laptop Program
– If you have a smartphone, tablet, desktop computer or laptop of your own, you will already be able to access CCC’s tools for online learning such as Brightspace and Zoom.
– CCC is expanding the laptop loaner program. More information about the loaner laptop request process is coming soon.

Internet Access
If you do not have internet access in your home, here are some options:
 – The Chicago Public Library is open. Some public libraries may have WiFi hotspots and Chromebooks available to borrow. You can learn more here.
 – Comcast is doubling internet speeds for free for low-income residents here in Chicago and nationally as more workers are asked to work from home. If you already have Comcast through their Internet Essentials Program, no action is necessary – this will happen automatically.
– New Comcast Internet Essentials customers will receive their first two months of service for free. You can learn more here.

Online Course Tools
– If your classes move online, your professors will be using tools like Zoom and Brightspace. You can prepare by familiarizing yourself with these platforms before remote classes resume on March 23rd:
– To learn more about how to use Zoom and Brightspace, please visit www.ccc.edu/keeplearning.

For the latest CCC updates, keep checking your CCC student email and www.ccc.edu/coronavirus. If you have general questions or comments, you can reach out to us via covid19@ccc.edu, but if you have specific questions about your class, please reach out to your instructor. If you have a health concern, please reach out to your healthcare provider.

Thank you,
City Colleges of Chicago

City Colleges to Close Child Development Lab Centers Starting Wednesday, March 18th

Effective Wednesday, March 18th until further notice, City Colleges of Chicago’s child development labs (childcare centers) will be closed.

This includes child development lab centers located at: Truman College, Olive-Harvey College, Malcolm X College, Richard J. Daley College, Kennedy-King College.

Thank you,
City Colleges of Chicago

Reminder: All classes are cancelled for this week, except fully online courses; and further details…

Dear City Colleges students, faculty and staff,

Please remember there will be no City Colleges classes this week, except for fully online courses. If your class is already fully online, it will continue this week as usual.

All advising or testing appointments scheduled for Monday, March 16th should still take place. Students who do not plan to attend Monday appointments should notify their advisor or testing coordinator ASAP. For appointments already scheduled between Tuesday, March 17–Sunday, March 22, an advisor, testing specialist, or instructor will reach out to students to hold appointments remotely or to reschedule.

City Colleges services, including the library, computer labs, cafeterias, wellness centers, food pantries will be closed Monday, March 16–Sunday, March 22. More information will be forthcoming on these services going forward.

Child development labs (day care centers) will be closed starting Wednesday, March 18th.

Per the Illinois Community College Board, free adult education classes (GED, ESL, adult basic education) will not take place from Monday, March 16th — March 30th.

Please note the upcoming academic schedule:
• Monday, March 16 – Sunday, March 22: No City Colleges classes, except for fully online classes.
• Monday, March 23rd: Classes resume (with the exception of adult education classes), but most will be offered remotely (online) until further notice. A list of which classes will be offered online and which will be face-to-face is coming soon.
• Tuesday, March 31: Adult education classes are anticipated to resume.
• April 6th – April 12th: Spring Break as originally scheduled

We know this is a stressful time, but we are continuing to monitor the changing COVID-19 situation and will keep you updated. Be sure to continue checking your CCC student email and www.ccc.edu/coronavirus. Please continue to send questions to covid19@ccc.edu to inform our planning and communications.

Thank you,
City Colleges of Chicago