Adult Education Students: Using Your City Colleges Email Account/Uso de su cuenta de correo electrónico de City Colleges

Texto en español abajo

Dear Adult Education student,

We are excited to see you back in class the week of Monday, April 13th. Remember, all adult education classes will take place via distance-learning (Brightspace, Zoom, emails, calls) and not in the classroom.

We want to make sure you are set up with your City Colleges email. When you registered for classes, you received an email to your personal email account with your City Colleges student ID and username.

If you forgot or do not know your username? No problem. Follow these simple steps:
1. Click here to begin accessing your username
2. Enter in your CCC ID number and birthdate and click “Next”

If you need to register your password and create challenge questions? Follow these simple steps:
1. Click here to begin registering your password or creating challenge questions in case you forget your password.

If you have your username, but forgot your password? No problem. Follow these simple steps:
1. Go to to reset your password
2. Enter in your username followed by if you are a student.
3. Click Next
4. Choose an option to confirm your identity
o You can choose to have a unique code sent to your personal email address
o You can choose to have a unique code sent to your personal mobile phone via text message
o You can answer security questions if you had previously registered your password (instructions how to do this after you’ve recovered your password is below)
5. Enter in the code you received via email or text message and click “Next”
6. Enter in your new password using at least 8 characters, a capitalized number, and either a number or special character (password requirements are listed on the top of the page in this step for reference)
7. Confirm your new password by retyping it
8. Remember your new password and do not give your password to anyone

If you need help with this process, please call City Colleges Technology Help Desk at 773-COLLEGE or email

Thank you,
City Colleges of Chicago

Asunto: Uso de su cuenta de correo electrónico de City Colleges

Querido estudiante,

Estamos contentos de verte de vuelta en clase la semana del lunes 13 de abril. Recuerda, todas las clases de educación para adultos se llevarán a cabo a través del aprendizaje a distancia (Brightspace, Zoom, correos electrónicos, llamadas) y no en el aula.

Queremos asegurarnos de que estés configurado con tu correo electrónico de City Colleges. Cuando te registraste para las clases, recibiste un correo electrónico a tu cuenta de correo electrónico personal con tu numero de identificación y nombre de usuario de City Colleges.

¿Olvidaste o no sabes tu nombre de usuario? No hay problema. Sigue estos pasos:
Haz clic aquí para comenzar a acceder a tu nombre de usuario
Ingresa tu número de identificación de CCC y fecha de nacimiento y haga clic en “Siguiente”

¿Necesitas registrar tu contraseña y crear preguntas de desafío? Sigue estos sencillos pasos:
Haz clic aquí para comenzar a registrar tu contraseña o crear preguntas de desafío en caso de que olvides tu contraseña.

Tienes tu nombre de usuario, pero ¿olvidaste tu contraseña? No hay problema. Sigue estos pasos:
1. Ve a o haz clic aquí para restablecer tu contraseña
2. Ingresa tu nombre de usuario seguido de @ si eres un estudiante.
3. Haz clic en Siguiente
4. Elije una opción para confirmar tu identidad.
• Puedes elegir que se te envíe un código único a tu dirección de correo electrónico personal
• Puedes elegir que se te envíe un código único a tu teléfono móvil personal por mensaje de texto
• Puedes responder preguntas de seguridad si previamente habías registrado tu contraseña (las instrucciones sobre cómo hacerlo después de recuperar tu contraseña se encuentran a continuación)
5. Ingresa el código que recibiste por correo electrónico o mensaje de texto y haz clic en “Siguiente”
6. Ingresa tu nueva contraseña con al menos 8 caracteres, un número en mayúscula y un número o un carácter especial (los requisitos de contraseña se enumeran en la parte superior de la página en este paso como referencia)
7. Confirma tu nueva contraseña volviéndola a escribir
8. Recuerda tu nueva contraseña y no le des tu contraseña a nadie

Si necesitas ayuda con este proceso, llama al servicio de asistencia tecnológica de City Colleges al 773-265-5343 o envía un correo electrónico a

City Colleges of Chicago

Spring Break Starts Monday, April 6th /Las vacaciones de primavera comienzan el lunes 6 de abril

Texto en español abajo

Dear City Colleges community,

Next week is Spring Break, which means there will be no classes in session.

Both credit classes and Adult Education classes will begin again — taking place remotely — the week of April 13th.

City Colleges locations remain closed.

You can stay informed with the latest CCC news by continuing to check your CCC email and visiting

Thank you,
City Colleges of Chicago

Las vacaciones de primavera comienzan el lunes 6 de abril

Querida comunidad de City Colleges,

La próxima semana son las vacaciones de primavera, lo que significa que City Colleges no tendrá clases.

Las clases de crédito universitario y las clases de educación para adultos comenzarán nuevamente la semana del 13 de abril.

Las clases se reanudarán en la semana del 13 de abril y continuarán realizándose de manera remota. Las instalaciones de City Colleges permanecen cerradas.

Para mantenerse al tanto de las últimas noticias de CCC por favor continúe revisando su correo electrónico de CCC y visitando

City Colleges of Chicago

Student Policies & Revised Tuition Recommendation To Be Considered at Upcoming Board Meeting

Dear CCC Community:

At the upcoming Board Meeting on Thursday, we will be asking the Board of Trustees to consider recommendations in two key areas – tuition and academic policies – in light of the COVID-19 situation.

We are committed to supporting students as they finish out the semester. In addition to the academic, social-emotional, and financial supports we have in place to help students do that, we are also asking that the Board approve the following policy changes to alleviate some of the pressure from students so that they can focus on their learning:

• If a credit student believes they may not get a final grade of C or higher in their class, they can opt into a NC (no credit) option, to which a D or F grade would then convert.
• Any credit student who completes the semester and is not satisfied with their grade will have one year for a no-cost re-take.
• If a credit student needs to take one or more classes off their plate now, they can withdraw from class(es) and will have one year for a no-cost retake. It is recommended that students talk to an advisor before initiating any withdrawal from a course.
• Credit students in courses that may not complete because of lab or hands-on learning components may take a COVID-Incomplete that would allow them to pick up where they left off, once they can access our buildings, for that lab or hands-on experience.

We believe these changes will offer our students the ability to try to work through the semester as well as a relief valve should the pressures of this period prove overwhelming.

On tuition, as you know, a committee of faculty, staff and students had recommended three levers to a tuition change. Due to the COVID situation, the majority of these recommendations will be delayed to future years. We will delay the decision on a 3% annual tuition increase to future years, and instead, will hold tuition consistent for the fifth straight year. We also will delay the decision on implementing lab fees to future years.

We will, however, move ahead with removing the tuition cap at 12 credit hours. The tuition committee found consensus that one group of students, e.g. part-time students, should not subsidize another group of students, e.g. full-time students. With this change, students will pay the same per credit hour rate no matter how many credits they take.

We will also create greater consistency among our specialized programs, with specialized tuition rates for equipment-intensive dental hygiene, radiography and construction technology programs, just as we already have in place for our nursing programs. This change will set construction technology programs at less than they would have been priced if charged on a strictly per credit hour basis. Scholarship funds will also be directed to help cover the difference for health science and construction technology students affected by this change. More details on this recommendation can be found here.

We continue to take proactive measures to ensure City Colleges is affordable for our students by improving the scholarship process, significantly increasing scholarship and grant awards, providing technology on loan, and offering the COVID-19 City Colleges Student Emergency Fund that provides students with funds to cover expenses that stand in the way of successful college completion.

Our students’ health and ability to complete their programs are our priorities. These changes are another step in our effort to support students through this challenging time.

Thank you,
Chancellor Juan Salgado
Provost Mark Potter

Summer and Fall Credit Registration Will Open in Mid-April

Dear students, faculty, and staff,

Due to the ongoing COVID-19 situation, City Colleges has made the decision to open Summer and Fall semester registration for credit classes on Wednesday, April 15th. Students who qualify for priority registration can enroll beginning on Monday, April 13th.

Credit students can find registration help guides here and can access virtual student services, including advising, at

More information about registration will be forthcoming, but in the meantime, your patience and flexibility is appreciated.

Thank you,
City Colleges of Chicago

Week of April 13: Spring 2020 Adult Education classes resume as distance-learning; Semana del 13 de abril: las clases de educación de adultos del semestre de primavera del 2020 serán reanudadas de manera virtual

Dear Adult Education students,

City Colleges of Chicago Adult Education classes that were paused due to COVID-19 will restart on the week of Monday, April 13 as distance-learning classes.

• Week of April 13: Spring 2020 Adult Education classes resume as distance-learning
Distance-learning classes means that students do not come to the college campus. Instead of coming to the college campus, students are able to continue with their class by connecting with their instructor through online learning systems (Brightspace and Zoom), email, and phone calls.
We want to support your ability to continue with your success in Adult Education classes from your homes as we monitor COVID-19.

If an Adult Education student needs support accessing a laptop (Chromebook), City Colleges of Chicago will loan this technology to Adult Education students so they can participate in their Adult Education classes from their homes. Please click on the link below as soon as possible to request any needed equipment:

We believe in you. We want to support you with accessing the tuition-free Adult Education classes from your home. Please know that you have the support of all of the educators and staff.

We have been communicating regularly with our partners at the Greater Chicago Food Depository (GCFD). Below are some resources to assist with food or public benefit (SNAP and Medicaid) support:

o General food assistance: Anyone in need of food assistance can turn to the Greater Chicago Food Depository’s network of agencies and programs. Find a nearby food program here. With some exceptions, their network of 700 partner agencies and programs remains open. These sites are modifying their distributions to promote social distancing, including offering pre-packaged boxes of groceries.

o Public benefits support: The Food Depository’s benefits outreach team is available by phone to help Chicagoans apply for Supplemental Nutrition Assistance Program (SNAP) and Medicaid benefits. SNAP benefits can be used to purchase groceries from local stores. For benefits outreach assistance, call 773-843-5416 on Mondays-Fridays between 8:30 a.m. and 5 p.m. or apply directly with the Illinois Department of Human Services at

Find the latest updates from the Food Depository here: and resources on City of Chicago’s COVID-19 site at:

We are committed to your success.

Thank you,
Chancellor Juan Salgado and Provost Mark Potter
City Colleges of Chicago


Estimados estudiantes de educación de adultos,

Las clases de educación de adultos de los Colegios Comunitarios de Chicago que fueron pausadas debido al COVID-19 se reiniciarán el lunes 13 de abril como clases de aprendizaje a distancia
• Semana del 13 de abril: las clases de educación de adultos del semestre de primavera del 2020 serán reanudadas de manera virtual.

Con las clases de aprendizaje a distancia los estudiantes no tienen que asistir a las instalaciones físicas del college o institución al que pertenecen. Los estudiantes pueden continuar con su clases conectándose con su instructor a través de sistemas de aprendizaje en línea (por medio de las plataformas de Brightspace y Zoom), correo electrónico y llamadas telefónicas.

Queremos que puedan continuar apoyando su camino al éxito en las clases de Educación de Adultos desde sus hogares mientras monitoreamos al COVID-19.

Si un estudiante de Educación de Adultos necesita ayuda para acceder a una computadora portátil (Chromebook), Los Colegios Comunitarios de Chicago tienen un servicio de préstamo de equipos para los estudiantes que necesiten acceder a las clases virtuales desde sus hogares. Haga clic en el siguiente enlace lo antes posible para solicitar cualquier equipo que sea necesario:

Creemos en ti. Queremos apoyarte para que puedas acceder las clases de educación de adultos sin costo alguno desde tu hogar. Debes saber que tienes el apoyo de todos los educadores y el personal de los Colegios Comunitarios de Chicago.

Estamos en comunicación constante con nuestros aliados en el Greater Chicago Food Depository (GCFD). Los siguientes son algunos recursos para ayudar con el apoyo de alimentos o beneficios públicos (mejor conocidos cómo SNAP y Medicaid):
• Asistencia general de alimentos: cualquier persona que necesite asistencia de alimentos puede recurrir a la red de agencias y programas del Greater Chicago Food Depository. Encuentre un programa de comida cercano aquí. Con algunas excepciones, la red de 700 agencias y programas asociados permanece abierta. Estos sitios están modificando sus distribuciones para promover el distanciamiento social, incluyendo la oferta de cajas de alimentos previamente empacados.
• Apoyo de beneficios públicos: el equipo del Food Depository está disponible por teléfono para ayudar a los residentes de Chicago a solicitar el Programa Suplementario de Asistencia Nutritiva (mejor conocido cómo SNAP) y los beneficios de Medicaid. Los beneficios de SNAP se pueden usar para comprar comestibles en tiendas locales. Para asistencia y preguntas acerca de estos beneficios, llama al 773-843-5416 de lunes a viernes de 8:30 a.m. a 5 p.m. o solicita directamente al Departamento de Servicios Humanos de Illinois en

Encuentra las últimas actualizaciones del Food Depository aquí: y recursos en el sitio COVID-19 de la Ciudad de Chicago en:

Estamos comprometidos con tu éxito.

Chancellor Juan Salgado and Provost Mark Potter
City Colleges of Chicago


Students: Need to Borrow a Laptop? Complete this Quick Form

Dear students,

We know this is a difficult time and City Colleges is working hard to ensure your education isn’t disrupted. One of the steps we are taking is to expand the Loaner Laptop program.

Students in need of a laptop should fill out the form found at: Once we have verified your eligibility, a laptop will be shipped to your mailing address.

City Colleges of Chicago

Commencement Update

Dear students, faculty, and staff,

In response to the COVID-19 situation and like many other colleges and universities nation-wide, City Colleges has made the difficult but necessary decision to transition our May 2nd Commencement ceremony for associate degree earners to a virtual celebration held in early summer.

We are committed to fully acknowledging our students outstanding accomplishments and are exploring the creative opportunities a virtual format will offer, including the chance to accommodate unlimited guests. A new date and more details will follow. If you have innovative ideas to contribute to making the virtual event our most special commencement ever, please send them to us at

Students who have already purchased a cap and gown for the original ceremony will be issued a refund. We are working with Jostens now to establish a refund process and will be in touch with further directions.

Commencement is often the best time of the year for our students, faculty and staff — it certainly is our favorite season — but protecting the health and safety of our students, their loved ones, and our faculty and staff are our highest priorities at this time.

We are committed to our students — we know they can and will persist despite these challenging times and earn their college credential. We will honor their perseverance and success this summer.

Thank you,
Chancellor Juan Salgado & Provost Mark Potter

Loaner Laptop Program for Credit Students

City Colleges has a limited number of loaner laptops available for credit students to borrow for the remainder of the Spring 2020 semester at no cost.

Loaner laptops are for students who do NOT have other technology to do online classes at home and are available on a first-come, first-served basis.

To apply for a loaner laptop, please fill out the form at


Remote/Online Credit Classes Begin this Week — the week of March 23rd

Dear Students,

As challenging as this week has been, we have witnessed tremendous resilience and dedication by you and all your fellow students. City Colleges faculty and staff have been working over the past week to be ready to resume courses this Monday, March 23. All credit courses except those listed here will resume with remote instruction. The entire City Colleges team is committed to your success, and we want to ensure that you are ready to complete your courses this term.

Please read this email carefully so you know what to expect.

You can access your course(s) at, or from your student portal, or the Student Tools tab of Be sure to check your class site early and often so that you don’t miss anything. If your instructor notices that you’re not checking in, they or an advisor might be reaching out to make sure you are keeping up with your course(s).

We want you to finish the semester strong, and we’re here to help you do that. Nearly all of our services are ready to be accessed online next week. Starting Monday, our CCC homepage,, Brightspace, and your student portal will have a link to access the following available services remotely:

• Advising
• Financial Aid
• Registrar’s Office
• Business Office
• Veterans Services
• Transfer Services
• Admissions
• Wellness Center
• Disability Access Center

We are working on making CCC tutoring centers available no later than Monday, March 30. Additional tutoring may be offered through your course in Brightspace.

Your instructor will provide guidance in Brightspace for how to access remote library resources.

Loaner laptops will soon be available.

• For students who already completed the technology survey, you only need to verify your shipping address and agree to the loaner terms – please look out for a separate email shortly.
• Students who have not yet completed the technology survey and need a computer should complete the survey ASAP. You will find the survey in your CCC email, sent from If you are unable to complete the survey online, you can call 773-COLLEGE at any time, leave a message, and a Call Center Representative will return your call during regular business hours (8am-6pm Mon-Thurs and 8am-5pm Fri) and submit your responses for you.

Every one of us in the CCC community is here to support you as you reengage in your coursework. Please do not hesitate to ask for help, whether you ask your instructors or one of the teams offering services mentioned above.

Juan Salgado

Mark Potter

Guidance on COVID-19 Executive Order No. 8

Dear CCC Community:

City Colleges continues to move to remote learning, and that move is consistent with the state’s new executive order found here.

As you know, we are working quickly to transition to remote learning, and we will continue to work to decrease the number of essential workers needed to make this transition.

All City Colleges facilities are closed to the public, including students.  With the exception of essential staff, no faculty or staff are permitted to work on campus through, at least, April 20.  Currently, essential staff has been identified as: engineers, janitors, security, IT personnel, mailroom/central stores personnel, accounts payable, treasury and other key administrators.  Everyone else is working remotely.

As a reminder, no classes will be held in-person through April 20th.  No student services will be offered in-person through April 20th.  Instead, starting Monday, March 23rd, classes will be delivered remotely online, with the exception of the classes on pause. A list of credit classes on pause can be found here.  For classes on pause, an instructor will reach out to students with more information.  Free adult education classes (GED, ESL, and adult basic education classes) were on pause until March 30th, per the Illinois Community College Board and will remain so until further notice. Most student services will be available remotely online, with more information to come.

Spring Break will be held the week of April 6th, as originally scheduled.

Thank you for your patience and flexibility in this rapidly changing situation.

Chancellor Salgado & Provost Potter