Students: Keep Learning

Harold Washington College Virtual Student Services

City Colleges of Chicago is here to support you. As we transition our student services online, please bear with us as we continue to add more information to this page. If you have any questions about student services, please call 773-COLLEGE.

Live Chat

The live chat window will open and you will need to fill out the form before connecting.

CHAT HOURS

MONDAY – THURSDAY
8:00am-5:50pm
FRIDAY
8:00am-4:50pm

Virtual Hours

See below by department

HW Business Office Hours

MONDAY-FRIDAY
9:00am-5:00pm
in person

Need Help?

Contacts by Department

Download Student Resource Guide PDF

Frequently Asked Questions

FAQ

Admissions

Virtual Meeting Room

Meeting Id:

236-477-4667

Virtual Service Hours:

Monday – Wednesday
9:00 a.m. – 5:00 p.m.

Thursday
9:00 a.m. – 6:00 p.m.

Friday
9:00 a.m. – 1:00 p.m.

Email:
hwc-admissions@ccc.edu

Please download Zoom app for Apple (https://apple.co/2Vgtttr) and Android (https://bit.ly/2xA7Nzq) to connect and talk live with Admissions! You do not need to sign-in or create an account to connect with us via Zoom. Download / view our New Student Checklist to guide you through the admissions process.

Advising

Virtual Meeting Room

Meeting Id:

864 397 065

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 a.m. -6:00 p.m.

Friday
9:00 am to 1:00 pm

Email:
hwadvising@ccc.edu

Students may schedule advising appointments through Navigate at my.ccc.edu or by emailing their advisor directly with questions. If you are not sure who your advisor is please email hwadvising@ccc.edu.

Business Office

Virtual Meeting Room

Meeting ID: 316 669 7621

Virtual Service Hours:

Monday – Thursday:
9:00 a.m. – 5:00 p.m.

Friday:
9:00 a.m. – 1:00 p.m.

Email:
hwc-business-office@ccc.edu

Phone:
(312) 553-5620
voice messages only

Career Services

You may book a virtual appointment with one of the career advisors by sending an email. All virtual appointments will be held via Zoom or by phone. Please email Rosa Garcia at rgarcia617@ccc.edu or Jasmin Dobson at jdobson4@ccc.edu. Search Career Network at www.ccc.edu/careernetwork to find a job or internship!

Disability Access Center

Virtual Meeting Room

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 am to 6:00 pm

Friday
9:00 am to 1:00 pm

Accommodations and all questions/concerns:

Nicolette Radford
nradford@ccc.edu
312-553-6096

Note-taking:

William Powell
wpowell3@ccc.edu
312-553-6007

Testing and Assistive Technology:

Tom Glatz
tglatz@ccc.edu
312-553-6097

Alternate Media/Text Conversion:

Sarah Ratliffe
sratliffe@ccc.edu
312-553- 5794

You may also make any inquiries to the DAC’s general line for all services and questions at 312-553-3050.

Financial Aid

Virtual Meeting Room

Meeting Id:

979-606-2063

Virtual Service Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am to 1:00 pm

Email:
hwc-finaid@ccc.edu

Information Technology

Call:
312-553-2600

Email:
cohelpdesk@ccc.edu

Online Help Request Form
www.ccc.edu/help

Remote support hours:
Monday – Friday: 7:30 a.m. – 6:30 p.m.

Library

YOU MAY ALSO CHAT WITH A LIBRARIAN FROM 8am-10pm Monday through Sunday by visiting https://bit.ly/3gyoFXQ.

Contact:
John Kieraldo

Email:
hwc-library@ccc.edu

Virtual Meeting Room

Virtual Service Hours:

Monday-Thursday
8:00 a.m. – 9:00 p.m.

Friday
8:00 a.m. – 6:00 p.m.

Saturday
8:30 am to 1:30 pm

Registrar

Virtual Meeting Room

Virtual Service Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am – 1:00 pm

Email:
hwregistrar@ccc.edu

Star Scholarship

Email:
starscholarship@ccc.edu

Student Activities

Virtual Meeting Room

Virtual Service Hours:

Monday
9:00 a.m. – 11:00 a.m.
12:00 p.m. – 1:00 p.m.
2:00 p.m. – 4:00 p.m.

Tuesday
10:00 a.m. – 1:00 p.m.
2:00 p.m. – 3:00 p.m.

Wednesday
9:00 a.m. – 1:00 p.m.

Thursday
10:00 a.m. – 1:00 p.m.

Friday
9:00 a.m. to 11:00 a.m.
12:00 p.m. – 1:00 p.m.
1:30 p.m. – 2:30 p.m.

Email:
ahumphreys@ccc.edu

For virtual student engagement opportunities, please also enroll into our Brightspace page: HWC Student Activities Center at https://tinyurl.com/y5tk4c64.

Student Services

Virtual Meeting Room

Meeting ID:
S-T-U-D-E-N-T-4-1-1 (788-336-8411)

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. – 5:00 p.m.

Thursday
9:00 a.m. – 6:00 p.m.

Friday
9:00 a.m. – 1:00 p.m.

Email:
HWC-StudentAffairs@ccc.edu

Questions for the DePaul Harold Washington Academy (DHWA) may be sent to HWC-DePaul-Academy@ccc.edu.

Testing Center

Virtual Meeting Room

Virtual Service Hours:
Monday – Friday
9:00 am – 5:00 pm

Phone:
312-553-3195

Email:
hwc-testing@ccc.edu

Transfer

Contact:
312-553-5778

Email:

hwc-transfer@ccc.edu

You may book a virtual appointment with Director Goldberg through Navigate at my.ccc.edu.

Tutoring

Virtual Meeting Room

Virtual Service Hours:

Monday – Thursday:
9:00 am – 9:00 pm

Friday & Saturday:
9:00 am – 1:00 pm

Email:
HWTutoring@ccc.edu

Make an appointment for virtual tutoring via Navigate (from your student portal). You will use Zoom to connect. In addition to the virtual meeting room, students may request tutoring appointments with their favorite HWC tutors through the following link: bit.ly/hwc_virtualtutoring. Appointments can be scheduled during the following times: Monday – Thursday 9:00 am to 9:00 pm OR Friday & Saturday 9:00 am to 1:00 pm. Please visit our website for additional information and resources at https://bit.ly/3ephu4m.