Students: Keep Learning

Harold Washington College Virtual Student Services

City Colleges of Chicago is here to support you. As we transition our student services online, please bear with us as we continue to add more information to this page. If you have any questions about student services, please call 773-COLLEGE.

Live Chat

The live chat window will open and you will need to fill out the form before connecting.

Need Help?

Contacts by Department

Download Student Resource Guide PDF

Frequently Asked Questions

FAQ

Admissions

Virtual Meeting Room

Meeting Id:

236-477-4667

Virtual Walk-in Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am – 3:00 pm

Email:
hwc-admissions@ccc.edu

Please download Zoom app for Apple (https://apple.co/2Vgtttr) and Android (https://bit.ly/2xA7Nzq) to connect and talk live with Admissions! You do not need to sign-in or create an account to connect with us via Zoom. Download / view our New Student Checklist to guide you through the admissions process.

Advising

Virtual Meeting Room

Meeting Id:

864 397 065

Virtual Walk-in Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 a.m. -6:00 p.m.

Friday
9:00 am to 1:00 pm

Email:
hwadvising@ccc.edu

Business Office

Virtual Meeting Room

Meeting ID: 316 669 7621

Virtual Room Hours:

Monday – Thursday:
9:00 a.m. – 5:00 p.m.

Friday:
9:00 a.m. – 1:00 p.m.

Email:
hwc-business-office@ccc.edu

Phone:
(312) 553-5620
voice messages only

Career Services

You may book a virtual appointment with one of the career advisors by sending an email. All virtual appointments will be held via Zoom or by phone. Please email Rosa Garcia at rgarcia617@ccc.edu or Jasmin Dobson at jdobson4@ccc.edu. Search Career Network at www.ccc.edu/careernetwork to find a job or internship!

Disability Access Center

Virtual Meeting Room

Virtual Walk-in Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 am to 6:00 pm

Friday
9:00 am to 1:00 pm

Accommodations and all questions/concerns:

Nicolette Radford
nradford@ccc.edu
312-553-6096

Note-taking:

William Powell
wpowell3@ccc.edu
312-553-6007

Testing and Assistive Technology:

Tom Glatz
tglatz@ccc.edu
312-553-6097

Alternate Media/Text Conversion:

Sarah Ratliffe
sratliffe@ccc.edu
312-553- 5794

You may also make any inquiries to the DAC’s general line for all services and questions at 312-553-3050.

Star Scholarship

Email:
starscholarship@ccc.edu

Information Technology

Call:
312-553-2600

Email:
cohelpdesk@ccc.edu

Online Help Request Form
www.ccc.edu/help

Remote support hours:
Monday – Friday: 7:30 a.m. – 6:30 p.m.

Library

You may also chat with a librarian by visiting http://hwclibrary.ccc.edu/.

Contact:
John Kieraldo

Email:
hwc-library@ccc.edu

Virtual Meeting Room

Virtual Meeting Hours:

Monday-Thursday
8:00 a.m. – 9:00 p.m.

Friday
8:00 a.m. – 6:00 p.m.

Saturday
8:30 am to 1:30 pm

Registrar

Virtual Meeting Room

Virtual Walk-in Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am – 1:00 pm

Email:
hwregistrar@ccc.edu

Student Activities

Email:
ahumphreys@ccc.edu

Check out both Brightspace pages for online student engagement: HWC SGA Election and HWC Student Activities Center. Follow the link to access the sites at:
https://brightspace.ccc.edu.

Tutoring

Virtual Meeting Room

Virtual Room Hours:

Monday – Friday:

9:00 am – 5:00 pm

Email:
HWTutoring@ccc.edu

Normal Hours:
M-Th: 9:00 a.m. – 9:00 p.m.
Fri./Sat.: 9:00 a.m. – 4:00 p.m.

In addition to the virtual meeting room, students may request tutoring appointments with their favorite HWC tutors through the following link: bit.ly/hwc_virtualtutoring. Appointments can be scheduled during the following times: Monday – Friday 9:00 am to 5:00 pm. Please visit our website for additional information and resources at https://bit.ly/3ephu4m.