Students: Keep Learning

Harold Washington College Virtual Student Services

LIVE CHAT HOURS

MONDAY – THURSDAY
8:00am-5:50pm
FRIDAY
8:00am-4:50pm

Virtual Hours

See below by department

Monday-Wednesday: 9:00 am – 5:00 pm

Thursday: 9:00 am – 6:00 pm

Friday: 9:00 am – 1:00 pm

Friday, August 20: Virtual & In-person waiting rooms close at 3:00 pm
Friday, August 27: Virtual & In-person waiting rooms close at 3:00 pm

On-Campus Hours

Monday-Thursday: 9:00 am – 5:00 pm

Friday: 9:00 am – 1:00 pm

Friday, August 20: Virtual & In-person waiting rooms close at 3:00 pm
Friday, August 27: Virtual & In-person waiting rooms close at 3:00 pm

Not sure where to start? Connect with a Customer Service Agent

The live chat window will open and you will need to fill out the form before connecting.

Connect directly with your college

Search directory information below and connect directly with a Service Expert at your college

Common Questions

See information about topics including residency, transcripts, financial aid, placement tests, and more.

Need Help?

Contacts by Department

Download Student Resource Guide PDF

Frequently Asked Questions

FAQ

Admissions

Virtual Meeting Room

Meeting Id:

236-477-4667

Virtual Service Hours:

Monday – Wednesday
9:00 a.m. – 5:00 p.m.

Thursday
9:00 a.m. – 6:00 p.m.

Friday
9:00 a.m. – 1:00 p.m.

Email:
hwc-admissions@ccc.edu

Please download Zoom app for Apple (https://apple.co/2Vgtttr) and Android (https://bit.ly/2xA7Nzq) to connect and talk live with Admissions! You do not need to sign-in or create an account to connect with us via Zoom. Download / view our New Student Checklist to guide you through the admissions process.

Advising

Virtual Meeting Room

Meeting Id:

864 397 065

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 a.m. -6:00 p.m.

Friday
9:00 am to 1:00 pm

Email:
hwadvising@ccc.edu

Students may schedule advising appointments through Navigate at my.ccc.edu or by emailing their advisor directly with questions. If you are not sure who your advisor is please email hwadvising@ccc.edu.

Business Office

Virtual Meeting Room

Meeting ID: 316 669 7621

Virtual Service Hours:

Monday – Wednesday:
9:00 a.m. – 5:00 p.m.

Thursday:
9:00 a.m. – 6:00 p.m.

Friday:
9:00 a.m. – 1:00 p.m.

Email:
hwc-business-office@ccc.edu

Phone
(312) 553-5620

Office of Instruction

Virtual Meeting Room

Virtual Service Hours:

Monday – Friday:
9:00 a.m. – 12:00 p.m.

1:00 p.m. – 5:00 p.m.

In-person Service Hours

Monday – Friday

9:00 a.m. – 5:30 p.m.

Email:
HWCAcademicAffairs@ccc.edu

Phone:
(312) 553-5910
voice messages only

Career Services

Virtual Service Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am – 1:00 pm

You may book a virtual appointment with one of the career advisors by sending an email. All virtual appointments will be held via Zoom or by phone. Please email Rosa Garcia at rgarcia617@ccc.edu or Jasmin Dobson at jdobson4@ccc.edu. Search Career Network at www.ccc.edu/careernetwork to find a job or internship!

Disability Access Center

Virtual Meeting Room

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. -5:00 p.m.

Thursday
9:00 am to 6:00 pm

Friday
9:00 am to 1:00 pm

Accommodations and all questions/concerns:

Nicolette Radford
nradford@ccc.edu
312-553-6096

Note-taking:

William Powell
wpowell3@ccc.edu
312-553-6007

Testing and Assistive Technology:

Tom Glatz
tglatz@ccc.edu
312-553-6097

Alternate Media/Text Conversion:

Sarah Ratliffe
sratliffe@ccc.edu
312-553- 5794

You may also make any inquiries to the DAC’s general line for all services and questions at 312-553-3050.

Financial Aid

Virtual Meeting Room

Meeting Id:

979-606-2063

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. – 5:00 p.m.

Thursday
9:00 a.m. to 6:00 p.m.

Friday
9:00 a.m. to 1:00 p.m.

Email:
hwc-finaid@ccc.edu

Early College

Virtual Service Hours:

Monday-Friday
9:00 a.m. -5:00 p.m.

Phone:
312-553-5666

Email:
kbowens3@ccc.edu
(preferred during virtual work hours)

HAROLD WASHINGTON EARLY COLLEGE DEPARTMENT IS OPERATING REMOTELY. FOR ASSISTANCE PLEASE CALL OR EMAIL US. MORE INFORMATION ABOUT EARLY COLLEGE CAN BE FOUND AT OUR WEBSITE.

Information Technology

Call:
312-553-2600

Email:
cohelpdesk@ccc.edu

Online Help Request Form
www.ccc.edu/help

Remote support hours:
Monday – Friday: 7:30 a.m. – 6:30 p.m.

Library

Virtual & In-Person Service Hours:

Monday – Friday:
8:00 a.m. – 8:00 p.m.

YOU MAY CHAT WITH A LIBRARIAN FROM 8am-10pm Monday through Sunday by visiting https://bit.ly/3gyoFXQ.
Contact us if you have any questions related to your academic experience.

Contact:
John Kieraldo

Email:
hwc-library@ccc.edu

Visit the HWC Library Webpage for Library Services

Registrar

Virtual Meeting Room

Virtual Service Hours:

Monday-Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 am – 1:00 pm

Email:
hwregistrar@ccc.edu

Star Scholarship

Email:
starscholarship@ccc.edu

Student Activities

Virtual Meeting Room

Virtual Service Hours:

Monday – Thursday
9:00 a.m. – 5:00 p.m.

Friday
9:00 a.m. to 1:00 p.m.

Email:
ahumphreys@ccc.edu

For virtual student engagement opportunities, please also enroll into our Brightspace page: HWC Student Activities Center at https://tinyurl.com/y5tk4c64.

Student Services

Virtual Meeting Room

Meeting ID:
S-T-U-D-E-N-T-4-1-1 (788-336-8411)

Virtual Service Hours:

Monday-Wednesday
9:00 a.m. – 5:00 p.m.

Thursday
9:00 a.m. – 6:00 p.m.

Friday
9:00 a.m. – 1:00 p.m.

Email:
HWC-StudentAffairs@ccc.edu

Questions for the DePaul Harold Washington Academy (DHWA) may be sent to HWC-DePaul-Academy@ccc.edu.

Testing Center

Virtual Meeting Room

Virtual Service Hours:
Monday – Friday
9:00 am – 5:00 pm

Phone:
312-553-3195

Email:
hwc-testing@ccc.edu

Transfer

Contact:
312-553-5778

Email:

hwc-transfer@ccc.edu

You may book a virtual appointment with Director Goldberg through Navigate at my.ccc.edu.

TRIO Student Support Services

Virtual Meeting Room

Virtual Service Hours:

Monday – Wednesday:
9:00 am – 5:00 pm

Thursday:
9:00 am – 6:00 pm

Friday:
9:00 am – 1:00 pm

Email:
hwc-triosss@ccc.edu

Apply to HWC’s TRIO Student Support Services (SSS)! We provide individualized, holistic support services to help you stay in school, graduate and transfer to a four-year school.
Fill out an application here: https://bit.ly/3fgYGWb).

Tutoring

Virtual Meeting Room

Virtual Service Hours:

Monday – Thursday:
9:00 am – 5:00 pm

Friday & Saturday:
9:00 am – 1:00 pm

Email:
HWTutoring@ccc.edu

Make an appointment for virtual tutoring via Navigate (from your student portal). You will use Zoom to connect. Appointments can be scheduled during the following times: Monday – Thursday 9:00 am to 5:00 pm OR Friday & Saturday 9:00 am to 1:00 pm. Please visit our website for additional information and resources at https://bit.ly/3ephu4m.

Veteran’s Services

Virtual Meeting Room

Virtual Service Hours:

Monday-Thursday
9:00 a.m. -5:00 p.m.

Friday
9:00 am to 3:00 pm

Contact: Marcus Williams

Phone: 312-553-5717

Email: mwilliamsel@ccc.edu

Download Military Affiliated Students Checklist (PDF)

Download Veterans Education Benefits Form (PDF)

Wellness Center

Virtual Meeting Room

Virtual Meeting Hours:

Monday – Thursday
9:00 a.m. – 4:30 p.m.

Friday
9:00 a.m. to 12:00 p.m.

Email:
hwc-wellnesscenter@ccc.edu

Welcome to the Virtual Wellness Center, we are free and confidential!
Our hours are
Mon. – Thurs. (9am – 4:30pm) and
Friday (9am -12:00 pm).
E-mail us for an appointment at hwc-wellnesscenter@ccc.edu.
Scheduled appointments will take place in the virtual HWC Wellness Center at this link: https://cccedu.zoom.us/my/hwwellness.
This Zoom is not monitored outside of business hours.
If this is an emergency, please call 911 or go to your local hospital.
For 24/7 hotline support call: 1-800-273-8255 or visit the Suicide Prevention Lifeline for on-line chat support.