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I forgot my password or am having trouble logging into a CCC system

If you know your CCC username you should be able reset your password at by either:

  • Answering your challenge questions
  • Having a security code sent to the personal email or mobile phone number we have on file for you

Your password must meet the following standards:

  • Be at least eight characters in length
  • Contain three of the following elements: uppercase letters, lowercase letters, numbers or special characters
  • You cannot reuse any of your three previous passwords

If you are still having trouble, please complete a CCC Help support ticket.

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